Difference between revisions of "GPU Instancer Pro:Support"
GurBu Admin (talk | contribs) (Created page with "For your support requests, please write an e-mail to [mailto:support@gurbu.com support@gurbu.com] with the following information: * Your invoice number(s) (except for pre-pur...") |
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For your support requests, please write an e-mail to [mailto:support@gurbu.com support@gurbu.com] with the following information: | For your support requests, please write an e-mail to [mailto:support@gurbu.com support@gurbu.com] with the following information: | ||
| − | * Your invoice | + | * Your invoice or order numbers for GPU Instancer Pro ([https://support.unity.com/hc/en-us/articles/205790859-How-can-I-get-an-invoice-for-an-Asset-Store-purchase How to get invoice number?]) |
| − | * | + | * Unity version number (e.g. 2022.3.20) |
| − | * Target platform(s) | + | * Target platform(s) (Windows, Android, etc.) |
| − | * Render Pipeline ( | + | * Render Pipeline (Built-in/URP/HDRP) |
| Line 11: | Line 11: | ||
* A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new/empty project | * A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new/empty project | ||
* Detailed description of the problem | * Detailed description of the problem | ||
| + | |||
If applicable: | If applicable: | ||
* Console logs related to GPU Instancer | * Console logs related to GPU Instancer | ||
Revision as of 03:05, 18 April 2024
For your support requests, please write an e-mail to support@gurbu.com with the following information:
- Your invoice or order numbers for GPU Instancer Pro (How to get invoice number?)
- Unity version number (e.g. 2022.3.20)
- Target platform(s) (Windows, Android, etc.)
- Render Pipeline (Built-in/URP/HDRP)
For issues or bug reports, please also include:
- A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new/empty project
- Detailed description of the problem
If applicable:
- Console logs related to GPU Instancer
- Screenshots of the GPUI Managers in use
- Screenshots and/or videos related to the issue
