Difference between revisions of "GPU Instancer Pro:Support"

From GurBu Wiki
Jump to: navigation, search
Line 3: Line 3:
 
* Your invoice or order numbers for GPU Instancer Pro ([https://support.unity.com/hc/en-us/articles/205790859-How-can-I-get-an-invoice-for-an-Asset-Store-purchase How to get invoice number?])  
 
* Your invoice or order numbers for GPU Instancer Pro ([https://support.unity.com/hc/en-us/articles/205790859-How-can-I-get-an-invoice-for-an-Asset-Store-purchase How to get invoice number?])  
 
* Unity version number (e.g. 2022.3.20)
 
* Unity version number (e.g. 2022.3.20)
* Target platform(s) (Windows, Android, etc.)
+
* Target platforms (Windows, Android, etc.)
 
* Render Pipeline (Built-in/URP/HDRP)
 
* Render Pipeline (Built-in/URP/HDRP)
  

Revision as of 03:07, 18 April 2024

For your support requests, please write an e-mail to support@gurbu.com with the following information:

  • Your invoice or order numbers for GPU Instancer Pro (How to get invoice number?)
  • Unity version number (e.g. 2022.3.20)
  • Target platforms (Windows, Android, etc.)
  • Render Pipeline (Built-in/URP/HDRP)


For issues or bug reports, please also include:

  • A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new/empty project
  • Detailed description of the problem

If applicable:

  • Console logs related to GPU Instancer
  • Screenshots of the GPUI Managers in use
  • Screenshots and/or videos related to the issue