Difference between revisions of "GPU Instancer Pro:Support"
GurBu Admin (talk | contribs) |
GurBu Admin (talk | contribs) |
||
Line 3: | Line 3: | ||
* Your invoice or order numbers for GPU Instancer Pro ([https://support.unity.com/hc/en-us/articles/205790859-How-can-I-get-an-invoice-for-an-Asset-Store-purchase How to get invoice number?]) | * Your invoice or order numbers for GPU Instancer Pro ([https://support.unity.com/hc/en-us/articles/205790859-How-can-I-get-an-invoice-for-an-Asset-Store-purchase How to get invoice number?]) | ||
* Unity version number (e.g. 2022.3.20) | * Unity version number (e.g. 2022.3.20) | ||
− | * Target | + | * Target platforms (Windows, Android, etc.) |
* Render Pipeline (Built-in/URP/HDRP) | * Render Pipeline (Built-in/URP/HDRP) | ||
Revision as of 03:07, 18 April 2024
For your support requests, please write an e-mail to support@gurbu.com with the following information:
- Your invoice or order numbers for GPU Instancer Pro (How to get invoice number?)
- Unity version number (e.g. 2022.3.20)
- Target platforms (Windows, Android, etc.)
- Render Pipeline (Built-in/URP/HDRP)
For issues or bug reports, please also include:
- A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new/empty project
- Detailed description of the problem
If applicable:
- Console logs related to GPU Instancer
- Screenshots of the GPUI Managers in use
- Screenshots and/or videos related to the issue