Difference between revisions of "GPU Instancer Pro:Support"

From GurBu Wiki
Jump to: navigation, search
(Created page with "For your support requests, please write an e-mail to [mailto:support@gurbu.com support@gurbu.com] with the following information: * Your invoice number(s) (except for pre-pur...")
 
 
(9 intermediate revisions by the same user not shown)
Line 1: Line 1:
For your support requests, please write an e-mail to [mailto:support@gurbu.com support@gurbu.com] with the following information:
+
{{GPUIProHeaderLinks}}
  
* Your invoice number(s) (except for pre-purchase questions)
+
<br>
* Your Unity version number
+
 
* Target platform(s)
+
Please first check the [[GPU_Instancer_Pro:FAQ|F.A.Q.]] and the [[GPU_Instancer_Pro:GettingStarted|Getting Started]] Pages for answers to your questions.
* Render Pipeline (Builtin/URP/HDRP)
+
 
 +
 
 +
For any other questions, requests or bug reports, please write an email to [mailto:support@gurbu.com support@gurbu.com] with the following information:
 +
 
 +
* Your invoice or order number(s) (except for pre-purchase questions) ([https://support.unity.com/hc/en-us/articles/205790859-How-can-I-get-an-invoice-for-an-Asset-Store-purchase How to get invoice number?])  
 +
* Unity version number (e.g. 2022.3.32)
 +
* Target platforms (Windows, Android, etc.)
 +
* Render Pipeline (Built-in/URP/HDRP)
  
 
            
 
            
 
For issues or bug reports, please also include:
 
For issues or bug reports, please also include:
  
* A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new/empty project
+
* A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new project
 
* Detailed description of the problem
 
* Detailed description of the problem
 +
 
If applicable:
 
If applicable:
 
* Console logs related to GPU Instancer
 
* Console logs related to GPU Instancer

Latest revision as of 22:59, 23 November 2024

About GPU Instance Pro | Getting Started | Terminology | Best Practices | API Documentation | F.A.Q. | Support
Go to Asset Store Page


Please first check the F.A.Q. and the Getting Started Pages for answers to your questions.


For any other questions, requests or bug reports, please write an email to support@gurbu.com with the following information:

  • Your invoice or order number(s) (except for pre-purchase questions) (How to get invoice number?)
  • Unity version number (e.g. 2022.3.32)
  • Target platforms (Windows, Android, etc.)
  • Render Pipeline (Built-in/URP/HDRP)


For issues or bug reports, please also include:

  • A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new project
  • Detailed description of the problem

If applicable:

  • Console logs related to GPU Instancer
  • Screenshots of the GPUI Managers in use
  • Screenshots and/or videos related to the issue