Difference between revisions of "GPU Instancer Pro:Support"
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| − | + | {{GPUIProHeaderLinks}} | |
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| − | + | Please first check the [[GPU_Instancer_Pro:FAQ|F.A.Q.]] and the [[GPU_Instancer_Pro:GettingStarted|Getting Started]] Pages for answers to your questions. | |
| − | * Your invoice or order | + | |
| − | * Unity version number (e.g. 2022.3. | + | For any other questions, requests or bug reports, please write an email to [mailto:support@gurbu.com support@gurbu.com] with the following information: |
| + | |||
| + | * Your invoice or order number(s) (except for pre-purchase questions) ([https://support.unity.com/hc/en-us/articles/205790859-How-can-I-get-an-invoice-for-an-Asset-Store-purchase How to get invoice number?]) | ||
| + | * Unity version number (e.g. 2022.3.32) | ||
* Target platforms (Windows, Android, etc.) | * Target platforms (Windows, Android, etc.) | ||
* Render Pipeline (Built-in/URP/HDRP) | * Render Pipeline (Built-in/URP/HDRP) | ||
| Line 13: | Line 16: | ||
For issues or bug reports, please also include: | For issues or bug reports, please also include: | ||
| − | * A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new | + | * A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new project |
* Detailed description of the problem | * Detailed description of the problem | ||
Latest revision as of 22:59, 23 November 2024
About GPU Instance Pro | Getting Started | Terminology | Best Practices | API Documentation | F.A.Q. | Support
Go to Asset Store Page
Please first check the F.A.Q. and the Getting Started Pages for answers to your questions.
For any other questions, requests or bug reports, please write an email to support@gurbu.com with the following information:
- Your invoice or order number(s) (except for pre-purchase questions) (How to get invoice number?)
- Unity version number (e.g. 2022.3.32)
- Target platforms (Windows, Android, etc.)
- Render Pipeline (Built-in/URP/HDRP)
For issues or bug reports, please also include:
- A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new project
- Detailed description of the problem
If applicable:
- Console logs related to GPU Instancer
- Screenshots of the GPUI Managers in use
- Screenshots and/or videos related to the issue
