Difference between revisions of "GPU Instancer Pro:Support"
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− | For | + | [[GPU_Instancer_Pro|About GPU Instance Pro]] | [[GPU_Instancer_Pro:GettingStarted|Getting Started]] | [[GPU_Instancer_Pro:Terminology|Terminology]] | [[GPU_Instancer_Pro:BestPractices|Best Practices]] | [[GPU_Instancer_Pro:APIDocumentation|API Documentation]] | [[GPU_Instancer_Pro:FAQ|F.A.Q.]] | [[GPU_Instancer_Pro:Support|Support]] |
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+ | Please first check the [[GPU_Instancer_Pro:FAQ|F.A.Q.]] and the [[GPU_Instancer_Pro:GettingStarted|Getting Started]] Pages for answers to your questions. | ||
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+ | For any other questions, requests or bug reports, please write an email to [mailto:support@gurbu.com support@gurbu.com] with the following information: | ||
* Your invoice or order numbers for GPU Instancer Pro ([https://support.unity.com/hc/en-us/articles/205790859-How-can-I-get-an-invoice-for-an-Asset-Store-purchase How to get invoice number?]) | * Your invoice or order numbers for GPU Instancer Pro ([https://support.unity.com/hc/en-us/articles/205790859-How-can-I-get-an-invoice-for-an-Asset-Store-purchase How to get invoice number?]) | ||
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For issues or bug reports, please also include: | For issues or bug reports, please also include: | ||
− | * A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new | + | * A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new project |
* Detailed description of the problem | * Detailed description of the problem | ||
Latest revision as of 04:04, 18 April 2024
About GPU Instance Pro | Getting Started | Terminology | Best Practices | API Documentation | F.A.Q. | Support
Please first check the F.A.Q. and the Getting Started Pages for answers to your questions.
For any other questions, requests or bug reports, please write an email to support@gurbu.com with the following information:
- Your invoice or order numbers for GPU Instancer Pro (How to get invoice number?)
- Unity version number (e.g. 2022.3.20)
- Target platforms (Windows, Android, etc.)
- Render Pipeline (Built-in/URP/HDRP)
For issues or bug reports, please also include:
- A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new project
- Detailed description of the problem
If applicable:
- Console logs related to GPU Instancer
- Screenshots of the GPUI Managers in use
- Screenshots and/or videos related to the issue