Difference between revisions of "GPU Instancer Pro:Support"

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For your support requests, please write an e-mail to [mailto:support@gurbu.com support@gurbu.com] with the following information:
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Please first check the [[GPU_Instancer_Pro:FAQ|F.A.Q.]] and the [[GPU_Instancer_Pro:GettingStarted|Getting Started]] Pages for answers to your questions.
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For any other questions, requests or bug reports, please write an email to [mailto:support@gurbu.com support@gurbu.com] with the following information:
  
 
* Your invoice or order numbers for GPU Instancer Pro ([https://support.unity.com/hc/en-us/articles/205790859-How-can-I-get-an-invoice-for-an-Asset-Store-purchase How to get invoice number?])  
 
* Your invoice or order numbers for GPU Instancer Pro ([https://support.unity.com/hc/en-us/articles/205790859-How-can-I-get-an-invoice-for-an-Asset-Store-purchase How to get invoice number?])  

Revision as of 03:58, 18 April 2024

About GPU Instance Pro | Getting Started | Terminology | Best Practices | API Documentation | F.A.Q. | Support


Please first check the F.A.Q. and the Getting Started Pages for answers to your questions.

For any other questions, requests or bug reports, please write an email to support@gurbu.com with the following information:

  • Your invoice or order numbers for GPU Instancer Pro (How to get invoice number?)
  • Unity version number (e.g. 2022.3.20)
  • Target platforms (Windows, Android, etc.)
  • Render Pipeline (Built-in/URP/HDRP)


For issues or bug reports, please also include:

  • A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new/empty project
  • Detailed description of the problem

If applicable:

  • Console logs related to GPU Instancer
  • Screenshots of the GPUI Managers in use
  • Screenshots and/or videos related to the issue