Difference between revisions of "GPU Instancer Pro:Support"
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Please first check the [[GPU_Instancer_Pro:FAQ|F.A.Q.]] and the [[GPU_Instancer_Pro:GettingStarted|Getting Started]] Pages for answers to your questions. | Please first check the [[GPU_Instancer_Pro:FAQ|F.A.Q.]] and the [[GPU_Instancer_Pro:GettingStarted|Getting Started]] Pages for answers to your questions. | ||
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For any other questions, requests or bug reports, please write an email to [mailto:support@gurbu.com support@gurbu.com] with the following information: | For any other questions, requests or bug reports, please write an email to [mailto:support@gurbu.com support@gurbu.com] with the following information: |
Revision as of 03:58, 18 April 2024
About GPU Instance Pro | Getting Started | Terminology | Best Practices | API Documentation | F.A.Q. | Support
Please first check the F.A.Q. and the Getting Started Pages for answers to your questions.
For any other questions, requests or bug reports, please write an email to support@gurbu.com with the following information:
- Your invoice or order numbers for GPU Instancer Pro (How to get invoice number?)
- Unity version number (e.g. 2022.3.20)
- Target platforms (Windows, Android, etc.)
- Render Pipeline (Built-in/URP/HDRP)
For issues or bug reports, please also include:
- A sample project (e.g. a scene with minimum amount of content to show the problem) or step by step description of how to reproduce the issue on a new/empty project
- Detailed description of the problem
If applicable:
- Console logs related to GPU Instancer
- Screenshots of the GPUI Managers in use
- Screenshots and/or videos related to the issue